[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" first="true"][fusion_text disable_idd="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" html_attributes="W10=" animation_direction="left" animation_speed="0.3" animation_delay="0"] CDW refers to Collision Damage Waiver that is compulsory and will reduce your insurance excess in the event of an accident. For more information, please visit our CDW page here . [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

FAQs Archive

Q: I have other questions about my car / rental

Please email us at rentals@lioncityrentals.com.sg or call our hotline at 6252 5525 for assistance.

Q: I have some issues/query with Grab fares, can you help?

Please kindly visit Grab Driver page here .

Where do I collect the car?

Greg2024-04-26T17:02:32+08:00December 8th, 2019|

You will be notified when you are matched to your preferred car. You can locate our car collection point here.

What about same-day-collection (SDC)?

Greg2019-12-10T01:32:49+08:00December 8th, 2019|

Same day collection is only available for walk-ins. Please call us at 6252 5525 so we can advise you prior to making the trip down to one of our outlets to collect your car.

How soon can I collect the car after making a deposit?

Greg2020-01-24T11:23:30+08:00December 8th, 2019|

You may be able to collect your car on the same day (for limited available car models) for walk-ins. If you book online or walk-in, you can collect your car as early as the next working day if you placed a deposit before 5PM. If you need a car or specific car model urgently, please call our hotline at 6252 5525 so we can advise you accordingly.

I have other questions about my car / rental

Greg2023-05-25T09:12:30+08:00December 8th, 2019|

Please email us at [email protected] or call our hotline at 6252 5525 for assistance.

Are there any other hidden charges?

Greg2026-01-12T11:23:34+08:00December 8th, 2019|

No, all our rates are transparent. Prices stated are inclusive of GST rate.

How many set of keys will I get?

Greg2023-05-25T09:09:32+08:00December 8th, 2019|

You will receive one set of keys.

Can I add a relief driver?

Greg2026-01-22T16:56:40+08:00December 8th, 2019|

Yes. You may add up to 2 additional relief drivers here. It’s a great way to reduce the rental on your car.

Drivers should be:

Be 24-69 years old with at least 2 years of Class 3/ 3A driving experience in Singapore, and either Singaporean/ PR applicants
Possess a valid Singapore Driver’s License with less than 16 demerit points.Only authorised drivers are insured to drive our vehicle.Hirer has to produce original Singapore NRIC and original Singapore Driving License upon collection of the vehicle.

An additional excess of $2,500 (subject to prevailing GST) for senior drivers (Age 69 & above) is required.

Can I drive my LCR car into Malaysia?

Greg2023-05-25T09:08:26+08:00December 8th, 2019|

Yes. You may drive into Johor, Malaysia. However, do note that your LCR car is covered up to Batu Pahat only as per your lease agreement.

What is CDW?

Greg2026-01-12T11:16:38+08:00December 8th, 2019|

CDW refers to Collision Damage Waiver that is compulsory and will reduce your insurance excess in the event of an accident. For more information, please visit our CDW page here.

I have some issues/query with Grab fares, can you help?

Greg2023-05-25T09:07:16+08:00December 8th, 2019|

Please kindly visit Grab Driver page here.