For further enquiries, kindly refer to FAQ listed below.
Last updated 01 April 2023
Who am I covered under?
LCR’s insurer is India International Insurance Pte Ltd
Will I be getting a Certificate of Insurance?
A copy of the certificate of insurance will only be provided upon request. Kindly send a request email to [email protected]
Is there a change in insurer?
Yes. The new insurers are India International Insurance Pte Ltd
With the new insurer, is there any change to the coverage?
The changes does not affect you as a Hirer/authorised driver in the event of accident as set out in our rental agreement.
What is the Vehicle Excess and Vehicle Damage Fees (VDF) for drivers?
For old contracts, Excess $2,140 + VDF $2,200 (incl 7% GST). Will become excess $2,160 + VDF $2,220.56 (incl 8% GST) on 1st January 2023.
For newer contracts, Excess $3,210 + VDF $3210 (incl 7% GST). Will become excess $3,240 + VDF $3240 (incl 8% GST) on 1st January 2023.
What if I have a collision damage waiver (CDW)?
With a CDW, Excess $535 + VDF $535 (incl 7% GST). will become Excess $540 + VDF $540 (incl 8% GST) on 1st January 2023.
Does the new Certificate of Insurance still cover up till Batu Pahat, Malaysia?
Yes, as per your rental agreement you will be covered up to Batu Pahat, Malaysia.
Do I need to personally update my ride-hailing partner with the new Certificate of Insurance or will LCR do it on my behalf?
You will need to personally update your ride-hailing partner with the updated Certificate of Insurance to continue with the respective platform. Please check with your ride-hailing partner on the process of updating.
An Exciting Future for Lion City Rentals
We’re excited to announce the next chapter in our journey with WayDrive Holdings entering into an agreement for the sale of Lion City Rentals, bringing together Singapore’s largest rental fleet together with one of Singapore’s premier automotive groups, with a combined automotive expertise across Motorway Group and Toh Capital of more than 30 years.