I have some issues/query with Grab fares, can you help?
Please kindly visit Grab Driver page here.
Do I need to register with any ride-hailing platform to rent from LCR?
Should you wish to earn as you drive, you can register and drive LCR cars with the various ride-sharing platforms.
Grab: https://www.grab.com/sg/driver/
GoJek: https://www.go-jek.com/sg/driver/
TADA: https://tada.global/app/driver
Ryde: https://www.rydesharing.com/downloaddriver/
What are the requirements to rent from LCR?
Hirer has to:
– Be 23-70 years old with at least 2 years of Class 3/ 3A driving experience in Singapore, and
– Either Singaporean/ PR or Foreigner with relevant residency status, and
– Possess a valid Singapore Driver’s License with less than 16 demerit points.
Hirer has to produce original Singapore NRIC and original Singapore Driving License upon collection of the vehicle.
Only authorised drivers are insured to drive our vehicle.
An additional excess of $2,500 (subject to prevailing GST) for senior drivers (Age 70 & above) is required.
Can I smoke in the car?
All our cars are smoke-free, and we kindly request that you do not smoke in our car. According to the Smoking (Prohibition in Certain Places) Act, all driver-partners are prohibited from smoking in Private Hire Vehicles from 1st Oct 2017. In addition, some passengers may not like the lingering smoky smell in the car. Do also be advised that any damage caused to the upholstery and/or cleaning fee required shall be chargeable upon car return.
Can I choose colour of the car or car plate number?
Please kindly highlight your colour exclusion (if any) when you book, or inform our Account Manager during the call to confirm your car collection appointment. We shall endeavour to give you a car colour or plate number (based on your exclusion preference) on a best effort basis without charge. If you require a specific car colour, or plate number, we will be happy to assist. However, an additional $100 processing charge shall apply.
Will my deposit be refundable if i cancel my booking?
The $100/$500 online booking fee is to secure the booking of your choice, and is non-refundable should you cancel.
The vehicle has to be collected within 30 days from the date of deposit.
How do I know if the car model I book online is available?
Please view Our Fleet page.
If the car is available for online booking, you will see a “Rent Now | Details” option.
If the car is not available or out of stock, the “Rent Now” button will not appear.
For car models with next day checkout, please look for the [+24H driveaway] icon.
Please call our hotline at 62525525 if you require assistance.
What is the difference if I book online or walk in?
You may book online if you know the car model and lease period that you would like to rent. It takes only less than 10 mins to book the rental car of your choice online, and make only one trip to LCR on car collection day. If you need to speak to one of our friendly Account Managers, please walk-in. Unless you opt for same day checkout (do note limited cars available), most of our walk-in customers typically will need to make two trips to LCR. Please view our Onboard @ LCR.