Name * Contact Number * Email Address * License Plate * Preferred Return Date * Why do you want to return the vehicle? *
    Describe your unsatisfactory experience *
    Upload your letter from LTA stating your unsuccessful PDVL application *
    Are you aware of our current promotions? YesNo How likely are you to recommend LCR to a friend or colleague? * 1 (Very unlikely)2345 (Very likely) Car reservation was simple * 1 (Very unlikely)2345 (Very likely) Sales executives were helpful and friendly* 1 (Very unlikely)2345 (Very likely) Car collection was convenient and inspection was transparent * 1 (Very unlikely)2345 (Very likely) Car condition was drivable and reliable for the age of the car * 1 (Very unlikely)2345 (Very likely) The workshop and vehicle servicing was convenient and friendly * 1 (Very unlikely)2345 (Very likely) Support provided after sales was friendly and helpful * 1 (Very unlikely)2345 (Very likely) LCR's rental rates is comparable to the market * 1 (Very unlikely)2345 (Very likely) Other comments

    We will only accept your vehicles at our respective return locations, on the stated date.

    An SMS will be sent to you with further details on your return locations.

    • All car returns are accepted from 12pm – 5pm, Mondays to Fridays (except public holidays)
    • You must serve a mandatory advanced notice 7 days before your minimum rental period. Kindly check your expected return date or your return may be rejected.
    • Only the main hirer will be able to return the car and discharge the contract.
    • If you have an outstanding balance with LCR, you will not be able to be ported to a new GrabCar partner until the following Monday.
    • We have the right to reject your returns should you be deemed to not have fulfilled your minimum contract period.