Name * Contact Number * Email Address * License Plate * Preferred Return Date * Why do you want to return the vehicle? *
    Describe your unsatisfactory experience *
    Upload your letter from LTA stating your unsuccessful PDVL application *
    Are you aware of our current promotions? YesNo How likely are you to recommend LCR to a friend or colleague? * 1 (Very unlikely)2345 (Very likely) Car reservation was simple * 1 (Very unlikely)2345 (Very likely) Sales executives were helpful and friendly* 1 (Very unlikely)2345 (Very likely) Car collection was convenient and inspection was transparent * 1 (Very unlikely)2345 (Very likely) Car condition was drivable and reliable for the age of the car * 1 (Very unlikely)2345 (Very likely) The workshop and vehicle servicing was convenient and friendly * 1 (Very unlikely)2345 (Very likely) Support provided after sales was friendly and helpful * 1 (Very unlikely)2345 (Very likely) LCR's rental rates is comparable to the market * 1 (Very unlikely)2345 (Very likely) Other comments

    • All car returns are accepted from Monday to Saturday (except Sunday and public holidays).
    • You must serve a mandatory advanced notice 7 days before your minimum rental period. Kindly check your expected return date or your return may be rejected.
    • Only the main hirer will be able to return the car and discharge the contract.
    • Any repair necessary for car damages when you return the vehicle will be based on this rate card here.
    • If you have an outstanding balance with LCR, you will not be able to be ported to a new GrabCar partner until the following Monday.
    • We have the right to reject your returns should you be deemed to not have fulfilled your minimum contract period.