Breakdown due to mechanical faults
If a replacement is not available and your car is in the workshop for longer then 3 days, you will be reimbursed for your rental fees accordingly.
Accident Repairs
A replacement car will be issued at no charge to you for all cases where liability is in your favour (i.e. you are not-at-fault whatsoever). For all other cases, no replacement car will be provided.
STEP 1: Stop the vehicle in a safe spot. Try to find a flat and smooth surface and turn on hazard indicators.
STEP 2: Use the Tyre Sealant Kit (refer to Rate Card) provided in the car & connect to the punctured tyre to seal. Pump air into tyre before driving.
STEP 3: Drive the vehicle back to LCR workshop as soon as possible for tyre replacement. (If a tow truck is called, cost will be borne by hirer)
Please call our 24-hours hotline at 6252 5525 (Non-emergency towing will be borne by hirers).
If Overseas, all towing and custom charges will be borne by the hirer. (Additional towing fee = tow charges from Malaysia to Singapore).
In event of a tyre puncture, please do not call a tow truck unless necessary.
-Tyre punctures and car key battery replacements are not considered as a vehicle breakdown.
-Tyre replacement and tow truck fees will be borne by the hirer for non-emergencies.
-Additional tyre sealant kits are available with extra charges.
Please call our hotline at 6252 5525. Do note that you shall be charged for all associated costs in relation to the car key replacement.
If your car comes with a camera included, please come to LCR Besut and we will change your camera for you.