Breakdown due to mechanical faults
If a replacement is not available and your car is in the workshop for longer then 3 days, you will be reimbursed for your rental fees accordingly.
Accident Repairs
A replacement car will be issued at no charge to you for all cases where liability is in your favour (i.e. you are not-at-fault whatsoever). For all other cases, a replacement car can be provided at the additional cost of $35 per day (subject to prevailing GST) .