How much will I be charged for car damages?
At LCR, we will always be upfront about charges for car damages when you return your car. Please refer to our rate card here.
Must I refill the fuel tank when I return the car?
Yes, please refill it to the same level as per when you received the car. (Indicated in your vehicle checklist)
Otherwise, you shall be charged for the shortfall as per our rate card here.
When will I receive the deposit refund after returning my car?
You will receive your deposit refund after 14 working days of returning your car. Please email us @ [email protected] or call our hotline at 6252 5525 if you need assistance for this.
How do I return my car?
Please fill out and submit this form to return your vehicle. Please be aware that in addition to your minimum rental duration, you will also need to give a necessary 7-day notice. Please double-check your anticipated return date to avoid having your return denied. For help, contact us through email at [email protected] or over the phone at 6252 5525.
Can I extend my contract before the expiry date?
Yes, you may extend your contract online here, call us at 6252 5525 or walk-in to one of our locations within 30 days of your contract expiry to take advantage of any promotion(s) that we may be running. Do kindly note that the new re-contract/promo rate shall only apply upon fulfilling your minimum contract unless otherwise stated.
Can I exchange or upgrade my car to another model?
We offer a short-term lease from 5 weeks onwards for you to try out any of our available car models. We do not provide any exchange of car models during the contract. However, should you wish to upgrade to another car model due to any extenuating/personal reason(s), you may email us at [email protected], contact your Account Manager or call our hotline at 6252 5525 for assistance.